Empower your hospital to deliver exceptional care by capturing real-time patient feedback. Understand patient needs, enhance satisfaction, and build trust effortlessly.
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Unlock key insights at each stage of the patient experience to optimize care, improve satisfaction, and streamline operations.
Collecting feedback during check-in helps identify bottlenecks and optimize the reception process. Administrators can track wait times, evaluate staff responsiveness, and address delays, ensuring a seamless start to the patient journey while enhancing overall satisfaction and operational efficiency.
Feedback on interactions with doctors, nurses, and support staff enables hospitals to assess bedside manner, communication, and empathy. This valuable data empowers administrators to refine staff training, align care delivery with patient expectations, and enhance overall satisfaction and trust.
Feedback on cleanliness and comfort provides a window into patient perceptions of your facility’s hygiene, safety, and atmosphere. By addressing feedback on areas such as patient rooms, restrooms, and waiting areas, administrators can ensure a clean, welcoming environment that reinforces trust and improves overall patient satisfaction.
LazyMonkey simplifies discharge feedback collection with automated surveys, ensuring compliance with healthcare standards and enhancing patient experience. Capture critical insights on communication, care clarity, and discharge efficiency, empowering administrators to address gaps, monitor trends, and maintain high-quality care effortlessly.
Our system captures feedback in real-time through QR codes ensuring swift access to patient perspectives. This reduces delays in identifying and addressing concerns.
Tailor questions to target specific areas like staff behavior, cleanliness, or waiting times. Custom surveys ensure that you collect the most relevant insights for actionable results.
Feedback submissions are encrypted and securely stored, providing patients confidence that their input is handled responsibly.
The system sends automated notifications for negative feedback or urgent issues, enabling immediate intervention to prevent escalation.
We understand that NABH accreditation is not just a certification; it's a commitment to delivering healthcare services of the highest quality. Our full-service platform is tailored to streamline the NABH Accreditation Surveys, ensuring hospitals meet and exceed the stringent quality benchmarks set by India's National Accreditation Board for Healthcare (NABH).
Our healthcare feedback platform offers a dedicated module specially designed to help hospitals gather mandatory patient discharge data needed for National Accreditation Board for Hospitals & Healthcare Providers (NABH) audits and re-certifications.
NABH Accreditation Surveys are essential for hospitals striving for continuous improvement. They evaluate the implementation of processes that enhance the quality of treatment and services, setting the standard for excellence in healthcare delivery.
Administrators can easily build discharge questionnaire forms containing any data fields and questions required
Patients or attendees simply tap the link to launch discharge forms, where they can conveniently fill in details such as patient ID and contact information.
With data filtering, hospitals can analyze feedback from key patient groups, driving targeted improvements and ensuring a patient-centric focus.
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