LazyMonkey is a QR code feedback and survey system for malls, restaurants, banks, hospitals, universities and public services. Visitors scan a code and give feedback on their phone with no app, and the right person is alerted at once.
Turn feedback into clear next steps. Our system collects useful feedback from visitors with little effort on their part. Live reports and surveys you can tailor let it fit many kinds of business. The interface is easy to use and keeps your data secure. It helps you engage visitors and make better decisions. Choose LazyMonkey for fresh ideas, a proven record and support you can count on. Get the most from feedback in a simple, efficient way.
What LazyMonkey Does for You
Here is what happens when a visitor reports a dirty toilet.
Give better service to the people who choose and use what you offer.
Act on feedback quickly and give visitors a better experience. Happier visitors stay loyal to your brand.
Give visitors a good time so they keep coming back. Over time, this builds lasting relationships and loyalty.
Cut down daily busywork. The system does routine tasks for you, such as alerting the right person. Staff get more done, and the whole team works better.
Stay ahead of competitors. Try new ideas, give visitors a better experience and set your business apart from the rest.
Use clear feedback data to make better business decisions and steer your company towards its goals.
The system needs very little upkeep and runs smoothly, so you can focus on your business without interruptions.
Get the benefits of modern technology at a low cost. It is a smart and affordable choice for your business.
Find out where your business can do better. Visitor feedback shows you what to improve in your products, services and operations.
LazyMonkey is a QR code feedback management system. It helps you collect live feedback from customers and visitors. People scan a QR code placed at a location and share their experience on a short form. You then get real-time reports, escalations and clear next steps. LazyMonkey runs in the cloud and is used in retail and malls, restaurants, banking, education, healthcare and public services.
LazyMonkey is designed and built by Mindrops Solutions Pvt. Ltd. in Delhi. The core team includes Rohit Gupta, Madhur Devgan, Sanjeev Singh and Ritesh Kapoor. You can reach the LazyMonkey team at hello@lazymonkey.in or +91 9711 212564, or book a demo on this website.
Visitors open their phone's scanner, scan the QR code at a location and fill in the form that opens. The feedback reaches LazyMonkey in real time, so the right people can act on it. Say a visitor reports a dirty toilet. LazyMonkey acknowledges the visitor, alerts the cleaner and the admin, and tracks the issue until it is fixed.
No. LazyMonkey is easy to use and needs no app. Visitors scan the LazyMonkey QR code with their smartphone. It takes them straight to the feedback form for that location or service. There is nothing to download before they can share their experience.
A QR code feedback system lets customers and visitors give feedback by scanning a QR code with their phone. They do it where the experience happens, such as at a counter, washroom or branch. Each code is linked to a location or department, so feedback arrives already tagged. The responsible team can then be alerted and act on it straight away. No app is needed.
Use the same short form and rating scale everywhere. Give each location and department its own QR code, so responses are tagged automatically. Then compare scores side by side on one dashboard. Check the weakest sites each week. Track how quickly complaints are closed, not only the average score.
LazyMonkey suits any place that serves customers or visitors in person. That includes malls, restaurants, banks, universities, large franchises, public services and hospitals. DLF malls have used LazyMonkey for visitor feedback and tenant surveys since 2023, at DLF Promenade, DLF Emporio and DLF Avenue. The QR samples on this site also come from hospitals such as Maharaja Agrasen Hospital, Pushpanjali Hospital, Neelam Hospital and RS Grover Hospital.
LazyMonkey's core features are a cloud-based feedback system, escalation metrics to track feedback, real-time action on negative feedback, and feedback history kept for up to 10 years. The platform is highly customizable, highly secure and scalable. Visitors need no app, and the system is low-cost and easy to maintain.
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