LazyMonkey is enterprise feedback management software for organizations with many branches or sites. Customers scan a QR code at any location and give feedback on their phone. Leaders see every site live. They can base decisions on facts and give customers a better visit everywhere.
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Enterprise feedback management (EFM) means handling all of an organisation's feedback in one system. You collect it from every location, service and touchpoint, study it and act on it. Branches no longer run their own forms or registers. Instead, feedback from every site arrives in one place, tagged with where it came from. Leaders can compare locations, and teams can deal with issues while they still matter.
Each branch, department and service point gets its own QR code. Visitors scan it and give feedback without installing an app.
One dashboard brings every branch together. You can compare locations and benchmark how each branch performs.
Instant alerts reach the responsible team. Urgent issues go to the top. If a concern is not fixed, it moves up a level on its own.
Create QR codes for each branch, department and service, and add custom tags for locations and services.
Visitors scan the QR code with their phone and answer a short form, with no app to install.
Responses are sorted into Good, Average or Poor, and instant SMS alerts tell the responsible team as feedback arrives.
Each manager, regional head or executive sees the feedback that fits their role. Branches are benchmarked against each other. Issues that are not fixed move up a level on their own.
Our QR-based system collects and analyzes feedback in real time. It shows you what customers think and what to do about it. Use it to give customers a better visit and keep them happy, whether you run a few sites or many.
Collect and analyze feedback from all your locations in real time. Respond faster, keep customers happier and help the business grow.
Watch feedback patterns across all locations in real time. Instant satisfaction alerts and trend analysis show how each site is doing as it happens. With live data in front of you, you can make sound decisions faster.
Key Features
Our segmentation engine sorts complex enterprise feedback into clear groups. Create custom tags for location, service and sentiment. Then see how each part of your business is doing. Every touchpoint gives you the detail you need to make sound decisions.
Key Features
See feedback from every branch on one Unified Data Dashboard. Benchmark locations to find your top performers and the branches that need work. Look closely at the numbers for each site. Use Role-Based Access to give managers, regional heads and executives the view that fits their role.
Key Advantages
Feedback is sorted into Good, Average or Poor automatically, so it is quick to review. You get a clear view of overall feedback health and can spot key trends. Urgent issues go to the top, so the most serious feedback is handled first. Tracking patterns over time helps you fix problems that keep coming back and keep stakeholders satisfied.
Key Highlights
Businesses in many fields use LazyMonkey to collect useful feedback, give customers a better visit, run their work more smoothly and build a more engaged team.
Collect feedback from students, parents and staff, and see what to act on. It helps schools and colleges improve their courses, buildings and how happy people feel.
Ask customers how they found your bank services, loan process and digital channels, with little effort. Use it to build trust, serve clients better and shape products around what they need.
Patients scan a QR code and rate the quality of care, how staff treated them and the state of the facility. This helps hospitals and clinics keep patients happier, run their work more smoothly and give better care.
Ask guests what they thought of your service, facilities and the whole stay. LazyMonkey helps hotels, restaurants and resorts give service that suits each guest, run things better and keep guests coming back.
Learn what customers prefer, how they shop and what they think of your service. LazyMonkey helps retailers build loyalty, improve what they sell and give shoppers a better experience.
See how LazyMonkey compares with survey tools, form builders and paper registers in our feedback software comparison.
Enterprise feedback management (EFM) means handling all of an organization's feedback in one system. You collect it from every location, service and touchpoint, study it and act on it. LazyMonkey is QR-based EFM software built for large businesses. It shows feedback from all locations in real time. Leaders can then base decisions on data and give customers a better experience at every site.
LazyMonkey brings feedback from every branch into one dashboard. Leaders can compare locations and benchmark branches to see which do best and which need work. They can also drill into the numbers for each location. Instant satisfaction alerts and trend analysis show the key numbers as soon as they change.
Yes. LazyMonkey has role-based access, so managers, regional heads and executives each see the feedback that fits their role. Everyone works from the same dashboard for all locations, with branch benchmarking and numbers for each location. Access is set by role, so each person sees what matters to them.
LazyMonkey has a segmentation engine. It sorts feedback with custom tags for location, service and sentiment. With these tags you can see how each location performs and sort feedback by sentiment, so teams respond fast. You can also filter at several levels to find the exact feedback you need. Teams can then see how each site and touchpoint is doing.
LazyMonkey sorts feedback into Good, Average or Poor automatically, so you get a clear view of overall feedback health. Urgent issues go to the top, so the most serious feedback is handled first. If a concern is not fixed, the escalation system moves it up a level on its own. Pattern tracking shows problems that keep coming back, so you can deal with them early.
Businesses in many fields use LazyMonkey. Shops and online stores use it for shopper feedback. Hotels, restaurants and resorts use it for guest feedback. Banks and lenders collect feedback on their services and loan process. Schools and colleges hear from students, parents and staff, and hospitals hear from patients.
Survey tools send questionnaires and collect answers to study later. An EFM system collects feedback at each site as it happens. It tags each response with where it came from and alerts the responsible team in real time. Issues that are not resolved are escalated, and every branch sits in one dashboard.
No. Customers scan a QR code with their phone and the feedback form opens straight away, with no app to install.
LazyMonkey maintains historical feedback data for up to 10 years, so you can track trends across locations over time.
Yes. LazyMonkey offers a 14-day free trial with no credit card required, and you can cancel anytime. You can also book a demo to see it set up for your locations.
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